except where the sender specifically states these to be the views We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. The driver can only undertake work in a vehicle licensed by City of Wolverhampton Council. Resolver is not affiliated to, linked with or otherwise endorsed by Wolverhampton City Council. Concerns have also been raised over passenger safety. Please provide as much information as possible to help our Licensing Compliance team investigate your complaint. 2 0 obj City of Wolverhampton Council Taxi Licensing Safeguarding Statement List of Private Hire Operators - WhatDoTheyKnow "In terms of my experience working on the front line and from working in some cases, there are some drivers that are predatory. proceeding with your request. Where complaints are made, the Council has a key performance indicator (KPI) for all complaints involving safeguarding concerns to be investigated within one day. ( Taxi Complaints - Report a taxi driver | City Of Wolverhampton Council endobj ( (@QE 8 0 obj It has granted 35,035 private hire licences since 2017, pumping 8.7m into the authoritys coffers. ( If you need to make a complaint about a driver or a vehicle, please visit thecomplaints page. Printed from https://www.whatdotheyknow.com/request/taxi_complaints_4?unfold=1 on May 02, 2023 00:03. EP It is intended solely for the addressee. <>/OutputIntents[<>] /Metadata 371 0 R/ViewerPreferences 372 0 R>> have been taken to ensure that no viruses are present. It prompted licensing bosses at Wolverhampton Council to streamline its application process and slash the prices of licences leading to a dramatic increase in applications. Taxi licences | City Of Wolverhampton Council Magistrates dismissed Sahrish Rahat Ayubs appeal against Wolverhampton Councils decision to revoke her private hire driver licence. (JaIKE9R@J_sMjJ ZJU%0 Most populous nation: Should India rejoice or panic? Wolverhampton Council <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.04] /Contents 4 0 R/StructParents 0>> Write to our Complaints Manager, City of Wolverhampton Council, Civic Centre, St Peter's Square, Wolverhampton, WV1 1RL Ask a friend, a relative, advocate or anyone to contact us your behalf Make sure you give us as much information as possible. Your donations keep this site and others like it running. Any views expressed in this email are those of the individual sender, Simple! Let us know what you think has gone wrong and how you think we can correct it. (Q@Q@QL(EPE% QKI@-%G4s@ %/4sHhy9 94 ) - QG4 sAE- !()hhJ'zVP(g -%(?i ))QCRPE RQHaEPE%- QI@E)i)hQEQE !BQKE u'49hbm8h! (05798215). have been taken to ensure that no viruses are present. Many established taxi drivers say the Deregulation Act 2015 is threatening their livelihoods and claim a change in the application process is "risking customer safety". If you are not the intended recipient, an addressing or transmission error The purpose of the witness statement is to provide written evidence to support a complaint that will, if necessary, be used as evidence in court. On April 29, 2020, council officers received a complaint that Ayub, aged 25, had picked up a passenger who had not pre-booked, which is a requirement of both her private hire licence and car insurance policy. When we receive a complaint, if the problem is something we can put right straight away, we will. ( ago has misdirected this e-mail; you must not use, disclose, copy, print or Weve helped millions of people find a resolution. Has the incident been reported to the police. ( The Council also considers whether the complaints against the driver necessitate consideration by the Disclosure and Barring Service for the former driver to be added to the children and/or vulnerable adults barred lists. Just raise a case and leave feedback after. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Private Hire Driver Licence Application "Since 2015 I know that there have been more complaints over sexual harassment, accidents in taxis and illegal pick-ups, all different things have been going on. You therefore need a debit or credit card to make the payment.. You must also complete a DBS application (Criminal Records Check) and provide a DVLA three . We will also advise you if we cannot provide you with the information Safety and health of drivers and the public; High standards of vehicle safety, comfort and access; Prevention of crime and disorder and the protection of consumers; and, Equality and accessibility in service provision. The application fee for a New Private Hire Driver licence is 64.00 for a 1 year licence or 120.00 for a 3 year licence and must be paid electronically as part of this application process. It licences drivers from around the UK including Scotland, Manchester and Nottingham. City of Wolverhampton Council licensed Hackney Carriages and Private Hire Vehicles are referred to collectively as 'taxis' in this policy. (%-% ii(BsKIh9O/4 GS jJV ( ^j@J(QH((((((( Wolverhampton Council has cornered the market, but you have to question whether it is right that a driver can get a licence there but ply their trade hundreds of miles away, he said. 2023 BBC. Across 2021 and 2022, 55% of applicants failed this assessment. Once a statement is provided you may be asked to give evidence in court. ( Dear Wolverhampton City Council, Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019 . Instead, theyre full of the info you need to get things sorted. which may be legally privileged and/or subject to the provisions of
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