Pay now and it should stop the penalty being sent out. I paid the Dart Charge 5 days after the midnight dateline, but one week before receiving the PCN. That one sentence could have saved me the suffering and stress and shock. All content is available under the Open Government Licence v3.0, except where otherwise stated, St John's Offices, Albion Street, Leeds, United Kingdom, LS2 8LQ, Registered in England and Wales, No 08703645. It would be possible for you to provide a dual system where regular users bypass the toll booth, but occasional users pull over and pay. Your email address will not be published. I have not heard this policy is changing. Your customer service representative told me that the PCN system is automated and that I should therefore have received it already. this is my first time to pay dart charge and I did not know have to pay both way and I did pay only one way not pay on return. Do you know if they have abandoned that practice? Civil servants, such as mps get expenses for everything to do with travel and yet they serve the public? Do you need more time to complete what you were doing. Last year it was toll booths only going through the tunnel and no payment going over the bridge. The first time, when I called the Dart Charge number, it was waived as a first offence. The second time, I forgot again but woke up in the middle of the next night remembering I hadnt paid. ): I telephoned your office this evening to try and establish when I can expect to receive a PCN in relation to a crossing I made on 28 July. Yes, you have 24 hours to pay the charge after crossing the Dartford Crossing. If you pay the amount within 14 days, you get a 50% discount, meaning you'll only pay 35, similar to speeding tickets. Arriving at the crossing, youll probably expect to be met by barriers where you can pay a toll and be on your way. Ive had experience of this. Required fields are marked *. British citizens are shocked, the foreigners visiting are dismayed by our practice. You can't. This is just extortion. I think this scheme needs a rethink. They were very understanding. Paid them 7.50 in total and asked for a receipt which they emailed. This is my first offence and i paid eventually. #1. At least on the M6 toll road you are given the opportunity to see prices and if you dont agree, an access road off. I called Dart Charge and pleaded for leniency but of course was told my only option was to make a representation (2 representations, actually). Over the phone: Those without internet access will be pleased that you can pay for the charge by phone. I forgot to pay and just was late an hour before I actually made a payment, Really what a scam and stupid way as there are no reminders or anything and they expect you to pay the very same day. Like many here I havent used the Dartford crossing for some time, so when I used it a week last Sunday we had change ready and were constantly looking for signs displaying the various charges, but didnt see any. Forgot to pay and called them four days later and they tried to charge me 37.50..!!!!!!!!!!!!!!!!!!!!!!!!!!! so AFTER 21 DAY from the date written on the notification 19 Dec 2015 !!! My bank statement shows the money went out. Fair enough to expect Brits to pre-pay, but how is this to work for tourists????? I think lawyers should step in and file a case against them. I rang them up, but unlike others experience here I was told there was absolutely nothing she could do and Id have to write to contest it. Today received a PCN for 70 for a hired vehicle which had a Tag fitted. I have just got back from holiday today and have paid the two way toll charge of 5. So why not an automated invoice via email, which will cost them pennies to set up. WebIf you would like to make an enquiry regarding your penalty charge notice, please use our contact us page. Only to get ANOTHER PCN issued on 25th November, for her other crossing on the 3rd July almost 5 months later. Dart Charge If this happens to you, make sure you use the telephone system which will accept foreign cards to pay the toll. Will I win an appeal on such grounds. Dart Charge contact centre Telephone: 0300 300 0120 Textphone: 18001 0300 300 0120 Every day, 8am to 8pm In typical single speed style this year's world championship has been announced. Forgot to pay Dart Charge, how long for a letter? : Pay I called them, explained the situation. Are you deliberately trying to deter motorists from using this crossing? Will I be ok? I think it was a mistake removing the barrier as they know people will forget and they will make more money. Was the minion not happy about my complaint? I just tried to pay and got the same, I tried about 10 times and it finally worked ! Register a Dart Charge account: This will simply take cash from your account for crossings you make without the need to log on and make individual payments. Today we received another letter demanding 215 stating that the 2 PCNs remain unpaid! WebHow to make sure you dont forget to pay the Dartford Crossing toll Get an extra 14 days to pay: . Stress is a major downer on your immune system, take care of yourself. Like previous posters, we too were caught out by the change, having the same experience of approaching the barriers coins in hand and then passing through without being stopped for payment.
