The overall run time will vary between each of the three power modes. Remove as necessary. Ensure there is no build-up of dust or debris in the small crevice between where the brush bar sits and the neck of the cleaner head. Once the battery is fully charged, your machine won't use any more electricity. What do you think is the problem? Pull and hold the trigger for 10 seconds. These may accumulate over time and hinder performance. Did you also see my video where I check all the air ducts? . Reattach the cleaner head, tool or accessory to the wand. C: The Dyson doesn't do anything anymore. Connect the hose. Now only runs on Auto mode. Use cold tap water to wash the filter while gently massaging it with your hands. Been having issues with my V10 stick vaccum after only six months, the blockage alert light keeps coming on even when the barrel is almost completely empty and theres nothing in the tube. The bin base will not open if the red button is not pushed down fully. 5. Clean the clear bin with a damp cloth only. Please select pick up issues to carry out checks. Intensive cleaning for ground-in dirt. Troubleshooting; Unusual noise . suction is strong Before replacing, check that the brush bars are completely dry. Additionally, I also let you know how to resolve particular issues of vacuum cleaners. You may have a defective motor or defective electronic control. Low or reduced suction power is the main indication that the airways of your vacuum may be blocked. Some use a click-in battery while others use a standard screw-in battery. Switching the Suction control slider to the negative setting and continue testing. If the warning light is flashing, it's probably time to clean the filter. Replace vacuum into the charger. Support | Troubleshooting | Dyson Check the neck of the Cleaner head (where the Cleaner head connects to the Wand) for any blockages. Dyson Blockage Light is Flashing But NO Blockage| Reasons? There are a number of reasons why your Dyson vacuum may have suffered a drop in performance levels, including: While this guide will specifically look at a Dyson stick vacuum, LG and Samsung models can have similar problems and solutions. Ensure the battery of your Dyson is fully charged and does not need to be replaced before checking for a blocked airway. Firmly push the red bin release button. Designed for intensive cleaning on ground-in dirt, with up to 5 minutes of run time. Cookie Notice Our customer care team is available during the following hours: This machine is fitted with an automatic cut-out. Press and hold the trigger for 10 seconds. Ensure the vacuum is unplugged from the charger, Remove the two screws located on the rear of the handle and three on the underside of the battery, Take out the old battery and put it aside, To remove the pre-filter, lift it out from the top of the vacuum, To remove the post-filter, rotate it anti-clockwise until the two solid black dots line up, and pull the post-filter off the back of the vacuum, Turn the pre-filter upside down and tap to remove any excess debris, Run water over the outside of the pre-filter until the water runs clear, Squeeze and twist with both hands to make sure the excess water is removed, Take the post-filter and in a similar manner, run water into the open side then tap the filter to remove all debris and repeat the process until the water runs clear, Ensure the appliance is disconnected from the charger, Inspect each part of the vacuum and clear any blockage before restarting, To gain access to blockages in the floor tool, remove the base plate by using a coin to loosen the screw marked with a padlock, If you cannot clear an obstruction you may need to remove the brush bars (outlined in the next section), Ensure the appliance is disconnected from the charger before removing the brush bar, Use a coin to turn the fastener to the unlocked position, Slide out the large brush bar and remove any debris by pulling it off, Lift out the small brush bar and hold both under running water, Leave both brush bars upright to dry completely for a minimum of 24 hours, Once dry, refit the small brush bar before the large one, Close the fastener by returning it to the lock position.