This isn't a problem if you're selling something in a usual size. They are relatively inexpensive because the goods are transported via ground services so they take longer to be delivered. What Type of Coffee is Good for Weight Loss? There are lots of expired products on that platform as well . I cannot find any way to get a hold of a real person with customer service. Add the brand name, style or model name, size, condition, etc. What can I do if the seller does not ship the item? When they do that the buyer gets a notification that the seller has sent the item. It's disappointing for search purposes, but if this happens to you, put the brand name in both the title and description so that it will be more likely to come up in search results. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Dont be afraid to negotiate in those cases. Once the three-day acceptance window has passed, your funds are released. They may make an offer to you via message. The three available shipping companies are USPS, UPS, or FedEx. Who is the blonde girl in the new Verizon commercial? Sometimes notifications dont come right away. Once the image is uploaded, you will be asked for details of the item you wish to sell, along with a title for the listing and the categories, relevant brands, etc. All shipping options where Mercari generates the label will come with a tracking ID. Another way that Mercari protects customers is to enforce identification verification on sellers. If the seller still doesnt ship after 6 days, we cancel the purchase. #4-List, List and List some more. Vector illustration, Advertising Job Offer : Advertising Sales, Mobvista/NativeX. Communication is key. Buying on the app has rarely been a hassle, just check the seller's reviews/cancellation rate before you purchase and as long as everything looks good it will be in almost every case. So lets move on to more of the strategy for making sales. I contacted the seller and Mercari. Enter all your relevant information including selecting a username and password. Use a prepaid label that you pay for as a seller. Mercari has lower fees than many other marketplaces and there's no fee to list. Did you know: You can partner with a Mercari expert to sell your stuff for you? There are some limitations based on weight like USPS is not available for very heavy packages. You must pick from the options they give you. The package size must be less than 34" (longest side) x 20" (second longest side). You can cash out or spend your credits on the platform. This is important because you dont want the item shipped back to you or the buyer changed upon delivery. They get an automatic 5 stars which pads their reviews. I had sold a guitar on Mercari. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. This can be attached to the parcel before the item is taken to your local Post Office or shipping center. I sent pictures and expressed my dissatisfaction with the seller. I will never buy on Mercari again. In both cases, you will find a handy sign up. I had a similar incident on Poshmark and they told me to destroy the item and issued me a credit. #5-Make sure you have more than one photo listed. I'm a San Franciscan trying to stay true to frugal living in my native city. If you wish to use a Mercari prepaid label (including the $200 shipping insurance mentioned earlier), you will be given the option to Create Shipping Label in the app, on the website, or via the confirmation email you receive. From a buying perspective, Mercari allows anybody to purchase an item through the app or via the Mercari website in a similarly easy fashion and offers all the usual search features and categorisation you would expect. Selling items is easy and the Mercari apps streamlines the process. Who is responsible if my package is stolen? They refuse to refund or help in any way. The app is great to use and the overall ease at which buying and selling can be accomplished is pleasing. When it arrived, the box was half opened and beat to crap. I've encountered these issues from time to time. If youre already selling on another marketplace, you can save time by crosslisting your items to Mercari. Then you have to pull out the item and measure it. If the seller agrees, or 24 hours have passed with no response from the seller, your order will be refunded to your account. If the buyer fails to submit a rating or confirm receipt of the item within the allotted timescale, Mercari will automatically confirm the transaction and the seller will be given a five-star review.
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